Archive for the ‘Feedback’ Category

There is nothing more special than to have a client say thank you once a loan has settled.

This is especially when we have had to really push because we were faced with a really short 21 day settlement and a couple of other issues thrown in along the way to complicate matters so when we received the following email, it meant a lot:

Thank you, I was pretty excited – still am actually. Kathy is popping round later today. Thank you for everything you have done. Without you guys, it wouldn’t have been possible. I am sure of that!!

Caron

We both love the work that we do and get so much satisfaction out of seeing a loan settle as it means that someone’s dreams have been achieved – regardless of whether it is a first home buyer, a property investor or someone looking for an increase or to refinance but it is so nice to get feedback like we did from Scott & Wendy recently.

Hi Bruce and Kathy. Thanks very much for the e-mail etc and thank you both for the hard work you guys put in to get this across the line for us when all looked lost and no one wanted our business. ! It is so much appreciated. I am so glad we got the referral from Richard and Arna! I will be more than happy to continue the process where I can and refer FinancialPlus to anyone who needs a loan and help ! Once again, thank you both very much!

Scott & Wendy

Just received some fantastic feedback from two of our newest clients that we wanted to share.

We helped them keep a deposit that they had paid of $36,000 that they looked like losing and it did mean a lot to get the following feedback.

Dear Kathy and Bruce,

Thank you for your wonderful and outstanding service that you provided to us.

You did what other brokers and the banks couldn’t do and that was spend time and effort looking for a solution FOR US.

We are now proud owners of our first investment property and we look forward to your help in financing more.

I will not hesitate to pass on FinancialPlus’s details to anyone we know that requires finance.

Thank you so much

Chris and Sharon

It was a pleasure.

We have just helped Kit & Daniel with their finance and were thrilled with this feedback:

We seriously can’t thank you enough for making this the easiest, most enjoyable experience… you are our heroes!! Thank you.

Kit & Daniel

Thanks Kit & Daniel, your feedback is appreciated!

My husband and I were having difficulties getting a home loan until we met Kathy from Financial Plus. We had been trying for 2 years to get a loan with no luck. Kathy took us on as clients and put many hours and hard work into getting us a home loan. My husband and I bought our first house last year. We hope to one day be able to buy more property through Kathy. May 18, 2010 Sharon.